Our Privacy Policy
20 April 2026
Ελληνική Εταιρία Διαχειρίσεως Ακινήτων ΑΕ (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eeda.eu, use our owner or resident portals, submit rental applications, contact us, or otherwise interact with our property management services. By accessing or using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.1. Information We Collect We may collect the following categories of information: Personal Information You Provide Directly
Contact details: name, email address, phone number, mailing address
Account/portal information: username, password, property address(es) you own or rent
Rental application data: date of birth, Social Security number (or equivalent), employment history, income details, references, emergency contacts
Payment information: bank account or credit card details (processed securely via third-party providers)
Communications: messages, support requests, maintenance tickets, or feedback you send us
Information Collected Automatically
Device and usage data: IP address, browser type, operating system, pages visited, time spent on site, referring website
Cookies and similar technologies: We use cookies, web beacons, and analytics tools to improve your experience, analyze traffic, and personalize content (see Cookies section below)
Information from Third Parties
Tenant screening reports (credit, criminal background, eviction history) from screening partners
Property-related data from public records, multiple listing services (MLS), or associations
Information from co-applicants, references, or previous landlords
2. How We Use Your Information We use the collected information for the following purposes:
To provide property management services, including tenant placement, rent collection, maintenance coordination, and lease administration
To process rental applications and perform background/credit checks (with your consent where required)
To communicate with you about your account, properties, payments, or maintenance issues
To improve our website, services, and user experience
To send marketing communications (newsletters, promotions) if you have opted in; you may unsubscribe at any time
To comply with legal obligations, respond to subpoenas, court orders, or government requests
To protect our rights, prevent fraud, and ensure the safety of our properties, tenants, and staff
For internal business purposes such as analytics, auditing, and service enhancement
3. How We Share Your Information. We do not sell your personal information. We may share it in these situations:
With service providers and contractors (e.g., maintenance vendors, tenant screening companies, payment processors, cloud hosting providers) who help us operate our business (they are contractually obligated to protect your data)
With property owners (for tenant-related information) or tenants (for owner-related communications), as necessary to manage the property
With government agencies or law enforcement when required by law or to protect rights and safety
In the event of a business transfer (merger, acquisition, or sale of assets), your information may be transferred as part of the transaction
With your consent or at your direction
4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to:
Remember your preferences and login details
Analyze website traffic and performance
Deliver targeted advertising (if applicable)
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. We may also use Google Analytics or similar tools—see their respective privacy policies for more details.5. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.6. Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable laws.7. Your Rights and Choices Depending on your location, you may have rights regarding your personal information, such as:
Accessing, correcting, or deleting your data
Opting out of certain processing or marketing communications
Withdrawing consent (where processing is based on consent)
Objecting to or restricting processing
California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, opt out of “sales” (we do not sell data), and non-discrimination for exercising these rights. Submit requests via [your contact method, e.g., email or dedicated form].EU/UK Residents (GDPR): You have additional rights including the right to be forgotten, data portability, and lodging a complaint with a supervisory authority. To exercise your rights, contact us using the details below. We will respond within the time frame required by applicable law.8. Children’s Privacy Our website and services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.9. Third-Party Links Our website may contain links to third-party sites (e.g., tenant portals or screening services). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.11. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: Email: info @ eeda.eu
Ελληνική Εταιρία Διαχειρίσεως Ακινήτων ΑΕ
www.eeda.eu
Λεωφ. Βασ. Σοφίας 65
Αθήνα 115 21
Τηλ.: 210-7220935
Fax: 210-7420092